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Frequently Asked Questions

          Frequently Asked Question = FAQ


Q.      Is it important to read and understand the refund policy before registering?

A.      Yes.  

Q.      Why is it important?

A.      There is no refund for courses paid for. Please read instructions carefully           before proceeding to register. 

Q. Do you accept financial aid?

A.      Yes, French Institute Canada is a state-recognized and fully-accredited                   institution.  As a result, we accept payment from all major financial and                   government providers.

 Q.  Can I transfer old credits from my previous studies?

 A.    In most cases, yes.  Prior to enrollment, send us certified copies of your                transcripts and we will review them to determine which credits are                        transferrable. 

Q.  Can I transfer my credits from French Institute Canada to other schools?

      Definitely.  All of our course are fully accredited and may be eligible for                transfer to other institutions. Contact your financial institution to ensure               all credits will be accepted.

 Q. What is the procedure for registration?

A.    It is to complete the registration form  on the Regristation et Payment         page).  Upon reception of your payment, you will receive information on how        to sit a placement test, and then, to access to your Course.

Q.  Is a there a Customer Service?

A.     Yes. We pay special attention to each of our students and ensure that they                 are quite satisfied. At FIC, it is the close contact with customers that                       matters, not the distance.

Q. Do I have to attend classes?

A.     No. But On-line Classes can be held via Skype.

Q. Why is it important to learn French?

A.     There are a great number of everyday situations where bilingualism is                    required. French is an international language used every day by a high                    percentage of people both in professional and social fields.

Q. Are there starting time and Completion dates for the Courses?

A.     No. There are not. You follow the same curriculum and obtain the same                 results as in regular classes, the only difference is that you choose freely                   your time, place and rhythm.

Q. Do printed books come with my program?

A.     No. But you can order them.

Q. Are courses available in English?

A.     YES. From Introductory level to intermediate level, the instructions are in              English, but the tasks are in French.

Q. Can I have a certificate or diploma after I complete the course?

A.     YES. Upon completion of your course, you are issued a Certificate of                       achievement. In addition you can sit French Language Proficiency Tests                 such as Delf, Dalf, Tef.

Q. What do «Delf, Dalf and Tef» stand for?

         DELF is Diploma in French Studies or a certification of French Language              abilities for non-native speakers of French.

         DALF is a Diploma in Advanced French Language Studies to certify                       foreign students’ French competences.

        TEF or e-TEF exam is designed to assess the level of French language of                      people who are not native French speakers.

Q. Does French Institute Canada have a Certified French teachers?

A.     We have well a qualified and experienced teachers. For example, Dr. Priscilla          is a member of Ontario College of Teachers (OCT). She is friendly,                                professionally and familiar with new pedagogical considerations:                            individual approach, learning strategies and challenges of French as a                    second language.

Q. How does the project «Restore Hope to Young Nigerian Girls» relate to  French     Institute Canada?

A.     Our Institute is engaged in action in favour of Young Handicapped Nigerian         Girls with Sexual Abuse Bruises. We campaign to Raise Funds  for this project.

  Still have more questions?

    Email us to,  and we'd be happy to assist     you.